Warranty is won or lost in the record
On a BESS site the manufacturer will ask what the conditions were, whether the scheduled maintenance was performed, and by whom. If that lives in three inboxes and a spreadsheet, the claim is difficult. If every service produced a completed form with photographs, readings and a named engineer, it is straightforward.
Faulty modules and components can be tracked from the job that removed them through the return and the claim to the credit, so nothing worth thousands quietly ends up on a shelf.
The work a battery portfolio generates
Commissioning and defects
Punch lists and commissioning defects tracked to closure with evidence, not chased by email.
Thermal management
HVAC and cooling services scheduled per unit, with the readings captured against the asset each visit.
HV work and isolation
Electrical isolation permits issued by an authorised person, enforced against the work order.
Spares and consumables
Contracted spares held per site, counted by scheduled audits, ordered before the shelf empties.
Safety controls that hold
High voltage work needs a permit regime that cannot be bypassed by a stale browser tab, and remote sites need lone worker cover. Both are built in: permits are enforced on the server, and lone worker monitoring escalates a missed check-in without relying on the app being open.
Asset hierarchy that matches the site
A battery site is not a flat list of equipment. Containers, racks, modules, inverters, transformers and auxiliary systems sit in a hierarchy, with serial numbers, warranty dates and full maintenance history at every level, so a fault can be traced to the component and the component to its warranty.
Common questions
Can we track warranty dates per component?
Yes. Warranty start and end dates are held against assets in the registry, down to serialised components, with alerts as dates approach.
Does it handle multiple OEMs on one portfolio?
Yes. Maintenance plans and forms are defined per asset type and manufacturer, so different OEM regimes coexist.
Is it suitable for a site still in commissioning?
Yes. Commissioning defects and punch lists are tracked as work with the same evidence trail as operational maintenance.
Related
See it running on your own asset types
Thirty minutes, no slides. We set up your site structure and show you the product doing the job you actually need it to do. Most teams are live within weeks.
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